Step-by-step instructions for downloading your files, managing your paid subscription, and resources for additional help can be found on our FAQ page at. ![]() ![]() We will continue to provide customers the ability to safely back up, share, and organize photos and videos with Amazon Photos. On December 31, 2023, we will no longer support Amazon Drive to more fully focus our efforts on photos and video storage with Amazon Photos. In a message emailed out to Prime customers, Amazon said: "Over the last 11 years, Amazon Drive has served as a secure cloud storage service for Amazon customers to back up their files. The cloud service - which was launched by the tech giant back in 2011 and offers secure cloud storage, file backup, file sharing, and photo printing to Prime members - will be "no longer supported" by Amazon in order to focus on the Amazon Photos app.
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